Customer reviews of E & E Car Sales Ltd

By Lewis K on 11 July 2019 | Purchase not verified

Bought a ford S max, needed a large family car these guys were fantastic, great service from them. Were not pushy at all was a pleasure to do business with them. After service was great would recommend to family and friends

By adrian H on 28 May 2019 | Purchase not verified

I Purchased a chyrsler grand voyager , the dealer promised no issues, so had it delivered £250, the next day took me and my 3 children to do the school run, however on setting off onto the A45 noticed a serious banging and knocking from the front of the car, so pulled off the A45 drove to the nearest garage, on inspection of the car, they noticed the D/S SPRING HAD COLLAPSED , The repair cost me £300, the dealer had sold me an unsafe vehicle, He offered me a refund, only my money I paid, so would lose the £250 collection and £300 repair, I threatened trading standards, so he returned £200, thinking at least this would help towards the cost of repair, left it, then realised other issues, needed doing, steering rack, £350 wheel £50, ball joint £90, tracking£40, battery £100, dvd player£100, drivers seat£90, wiring harness to both middle electric doors£120 then I find out the car is an insurance total loss, this car was a trade in, but why would a dealer risk it, HPI YOUR CAR NOW

By Felicity M on 15 May 2019 | Purchase not verified

If I could give no stars i would. We travelled a long distance to get the car. We did a part exchange with them. We were told we would have half a tank of fuel in the car for us and 6 months warranty nationwide. When we got there nearly no fuel. And the 6 months warranty isn't worth the paper it's written on. The timing belt has stretched on the car and the warranty company will not pay for the work as the car doesn't fit their limitation on the warranty. So to fix the car it will cost almost the same amount as the car itself. Ee sales knew the car didn't meet the limitation when they issues it.

Reply from E & E Car Sales Ltd on 16/05/19

Dear Felicity we hold no information on this issue nor on the sale. What you are describing isn't what we do. We always fix problems that occur with the cars we sell, either through the warranty or paid by us but never unresolved. We have contacted the warranty to see if a call or claim has been made on this name and they also did not have any information. For your information Timing belt don't stretch but snaps. We use an online vehicle detail check, the system categorize on what agreement the car falls ie mileages, age, 4x4 and gives the correct level of cover which is always explained to the customer as well as we print a certificate which is given and explained to the customer to sign. A booklet is given which explains what is covered at the point of sale and at the request of the customer prior to sale. In all agreements timing belt and chain is covered. We would appreciate if you could contact us and we would do everything to resolve the issues. Kind Regards E&E CAR SALES

By Mehedi H on 28 February 2019 | Purchase not verified

I bought my Honda from them spending £5000 after couple of days later the gear box gone , now my both suspension gone warranty doesn’t cover that. When I called E n E car sales they says they can’t do anything, they also telling me I should lie to the warrenty . Please be careful when you buy from them .

Reply from E & E Car Sales Ltd on 01/03/19

Dear Mehedi, we would like to thank you for taking your time in writing this review. We are very sorry to hear that you have had a disappointing experience at E&E CAR SALES - this is the exact opposite of what we strive to achieve. I would like to point out that when you told us about the gear box issue 6 weeks after purchase, we did take your car back , gave you a courtesy car which you used it for your work as a Hermes delivery driver wile your car was being repaired, we paid £780 for the repair of the gear box, we then dropped your car at your address. We give 6 Months FREE nationwide warranty which covers almost everything and we would never ask you to Lie to the warranty. As for the suspensions we are not aware of, but please get in touch, as we would replace them even that they are covered in the warranty. Kind Regards Ermal & Enea

By Simon P on 06 February 2019 | Purchase not verified

After finding the model of car I was looking for at the right price, all whole experience of buying a used car and trading in my wife’s with E&E was a delight! Both Ermal and Enea couldn’t be more helpful and made the whole process relaxed, providing me with all the assistance I required. Even though there was a couple of issues when I collected the car, these were quickly rectified without hesitation or fuss. I will be using these guys again and would highly recommend them. Thank you. Simon

Reply from E & E Car Sales Ltd on 01/03/19

Dear Simon we thank you for your lovely review. Kind Regards Ermal & Enea

By Gon A on 11 October 2018 | Purchase not verified

I buy the car toyota land cruiser from them and so I'm very happy the car is very good condition absolutely it run perfect thanx

By Dona T on 21 April 2018 | Purchase not verified

Extremely helpful and courteous staff. Gave me more than I expected to get for my old car and had my new one ready in the same day!

Reply from E & E Car Sales Ltd on 21/04/18

Hi Dona, thank you for your kind review and we hope to assist you in the near future. Kind Regards Ermal and E&E Team

By Mike C on 19 January 2018 | Purchase not verified

Very friendly, helpful & polite after sales help is spot on very pleased with the car we purchased would definatly do business with E & E Car sales again. Thank you.

Reply from E & E Car Sales Ltd on 21/04/18

Hi iMike, thank you for your kind review. Kind Regards E&E Team

By Peter B on 16 January 2018 | Purchase not verified

Amazing, the owners couldn't be more accomodating, they go the extra mile to make sure you are happy with your purchase. If there is anything your not happy with, these guys will not hesitate to make sure its dealt with asap. I highly recommend this car sales. Thank you.

Reply from E & E Car Sales Ltd on 21/04/18

Hi Peter, thank you for your lovely review. We hope you are enjoying your Kuga and would be more then happy to assist you n the future. Kind Regards E&E Team

By Lewis H on 08 January 2018 | Purchase not verified

Purchased a BMW 3 series. Very reasonable priced cars and professional team. Called up for information on a car and all questions answered, no appointment required for a test drive which is always a good sign. Staff were helpful and always available to answer queries. Would recommend this company. Thank you

Reply from E & E Car Sales Ltd on 21/04/18

Hi Lewis, thank you for your kind review. We always aim high to costumer satisfaction. Kind Regards E& Team