Customer reviews of E & E Car Sales Ltd

By James B on 27 June 2017 | Verified purchase

Great customer service and communication. Honest advice too and were more than helpful. Car as described and any issues i know they will sort them out.

Reply from E & E Car Sales Ltd on 31/07/17

Thank you James, i hope you are enjoying your car. We would be more then happy to assist you in the future.

By James P on 11 June 2017 | Verified purchase

Sold me a Ford C-Max with a full 12 month clean MOT and a 3 month warranty , nice guys and a very fast and friendly service. I have already recommended to friends and family.

Reply from E & E Car Sales Ltd on 31/07/17

Thank you very much James, we would be happy to assist you or your friends, family members in the near future.

By Artur S on 30 May 2017 | Verified purchase

I bought a car from this dealer and am very satisfied. all OK

Reply from E & E Car Sales Ltd on 31/07/17

Thank you very much Artur

By Amy K on 06 January 2021 | Purchase not verified

After an innocently double booked appointment we rocked up after 3 hours of driving to find another person taking the car we planned to buy on a test drive....... they handed us £50 in cash (which we refused as mistakes happen) and promised to find us a similar vehicle imminently! Of course we left feeling doubtful but boy did they deliver!!! Within a week they delivered a bigger and better deal for a fantastic price!! They really looked after us!! They were professional and courteous and I couldn’t recommend them more highly!!! If ever I decide to buy another car I will call them personally and ask them to source exactly what I am after. Efficient! Diligent! Gentlemen! Thank you! 😊

By Jeff B on 16 September 2020 | Purchase not verified

I brought a Mondeo a couply weeks ago. when looking arround at the cars they do not put any sales pressure on you like a lot of other car sales After driving for a while I noticed a continuos annoying rubbing noise at the back. I called E&E and they said no problems they would sort it out for me which they did. They replaced the shock absober and the car running smooth So I'm very happy with the service they provided.

By Bryan R on 10 September 2020 | Purchase not verified

Excellent service and very friendly staff. They had the car I wanted. I saw it on Monday and drove away on Thursday

By Rupert D on 06 July 2020 | Purchase not verified

Very positive. Really good to deal with. I left a holding deposit in a car, and then changed my mind. Refunded without quibble on same day.

By Lewis K on 11 July 2019 | Purchase not verified

Bought a ford S max, needed a large family car these guys were fantastic, great service from them. Were not pushy at all was a pleasure to do business with them. After service was great would recommend to family and friends

By adrian H on 28 May 2019 | Purchase not verified

I Purchased a chyrsler grand voyager , the dealer promised no issues, so had it delivered £250, the next day took me and my 3 children to do the school run, however on setting off onto the A45 noticed a serious banging and knocking from the front of the car, so pulled off the A45 drove to the nearest garage, on inspection of the car, they noticed the D/S SPRING HAD COLLAPSED , The repair cost me £300, the dealer had sold me an unsafe vehicle, He offered me a refund, only my money I paid, so would lose the £250 collection and £300 repair, I threatened trading standards, so he returned £200, thinking at least this would help towards the cost of repair, left it, then realised other issues, needed doing, steering rack, £350 wheel £50, ball joint £90, tracking£40, battery £100, dvd player£100, drivers seat£90, wiring harness to both middle electric doors£120 then I find out the car is an insurance total loss, this car was a trade in, but why would a dealer risk it, HPI YOUR CAR NOW

By Felicity M on 15 May 2019 | Purchase not verified

If I could give no stars i would. We travelled a long distance to get the car. We did a part exchange with them. We were told we would have half a tank of fuel in the car for us and 6 months warranty nationwide. When we got there nearly no fuel. And the 6 months warranty isn't worth the paper it's written on. The timing belt has stretched on the car and the warranty company will not pay for the work as the car doesn't fit their limitation on the warranty. So to fix the car it will cost almost the same amount as the car itself. Ee sales knew the car didn't meet the limitation when they issues it.

Reply from E & E Car Sales Ltd on 16/05/19

Dear Felicity we hold no information on this issue nor on the sale. What you are describing isn't what we do. We always fix problems that occur with the cars we sell, either through the warranty or paid by us but never unresolved. We have contacted the warranty to see if a call or claim has been made on this name and they also did not have any information. For your information Timing belt don't stretch but snaps. We use an online vehicle detail check, the system categorize on what agreement the car falls ie mileages, age, 4x4 and gives the correct level of cover which is always explained to the customer as well as we print a certificate which is given and explained to the customer to sign. A booklet is given which explains what is covered at the point of sale and at the request of the customer prior to sale. In all agreements timing belt and chain is covered. We would appreciate if you could contact us and we would do everything to resolve the issues. Kind Regards E&E CAR SALES